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Request a repeat prescription
Please allow 48 hours notice for repeat prescriptions, for safety reasons we are unable to take your request over the phone. You can fax, email, post or request in person. Your prescription will be available for collection at reception, there is no charge for this service.
Prepare for my blood test
The doctor or nurse request blood tests and they may be fasting or random in nature. Fasting bloods are taken when you have fasted for 14 hours, you may drink water and take your normal medication. Certain tests have specific instructions, and the nurse or the doctor will explain these to you.
Get my results
- Blood tests:
Please allow a minimum of five working days for most routine results.
- X Rays:
Please allow a minimum of ten working days for your X Ray results to be received in the surgery.
- Hospital Tests:
Please contact your consultants secretary for results of tests carried out in the hospital, if you have a follow up appointment with the hospital we generally do not receive your results until after your hospital appointment.
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Get the most from my consultation.
A standard consultation lasts 10 minutes. It is useful to bring your medications with you, and you may find it useful to make some notes on your symptoms, before you see the doctor. If you have a long problem list it may be helpful for you to prioritise, and deal with the most urgent problem first, and return to the doctor at a later date, to discuss your other problems.
We may offer you a patient information leaflet or direct you to an appropriate web site to help you further understand your treatment plan. We encourage you to ask questions about your health no matter how embarrassing or insignificant the problem may appear.
If you require a family consultation please inform your receptionist at the time of booking.
Make a comment, suggestion or complaint.
We welcome your opinions on our service. We aim to offer a professional and patient centred service, in a friendly and timely manner. If you feel for any reason that you would like to comment on our service please contact the practice manager, by phone, email, letter, or in person.